Terms & Conditions

ITEMS PURCHASED IN THE MARKETPLACE

Returns - Marketplace products are final sale, with the exception of apparel. Apparel may be returned or exchanged within 14 days of delivery. The customer is responsible for return shipping fees and refunds will be issued once we receive the item from the customer.

Damaged Items - If you receive a damaged item, please contact us within 5 days of delivery in order to be eligible for a replacement. You must email a photo of the item and the shipping box to help@theliterarybookclub.com along with a description of the issue. 

Lost packages - We are not responsible for lost packages. In the event that your package is lost, please contact the carrier with your tracking number to process a claim.

 

THE LITERARY BOOK CLUB BOX

Billing - Your credit card on file will automatically be billed on the 1st of every shipping month (March, June, September, and December.) Orders received after the 1st of the shipping month will receive their box in the next shipping month.

Shipping -  Boxes arrive quarterly (March, June, September, and December).  Boxes will ship on or before the 25th of that month, and you will receive a tracking number once your order is on its way. US shipping time is approximately 3-5 days. Please allow for longer processing and shipping time during holidays due to high order volume.

Refunds - The Literary Book Club Box is non-refundable.

Cancellation - If you wish to cancel your subscription, please let us know on or before the 5th of the month prior so that you do not get charged. (For example, if you would like to skip the December box, please let us know by November 5th.)

Skips - You can skip a box and remain a member, AS LONG AS IT ISN'T YOUR FIRST BOX. We do not allow new members to skip their first box. For all other scenarios, please let us know on or before the 5th of the month prior to the shipping month so that you do not get charged. (For example, if you would like to skip the March box, please let us know by February 5th.)

Members may skip a maximum of ONE box per year. If you need to skip a second box, you will need to cancel your membership and re-subscribe when you are ready to resume.

Lost packages - We are not responsible for lost packages. In the event that your package is lost, please contact the carrier with your tracking number to process a claim.